Billing History
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Billing History
Overview
The Billing History section in ACT 3 AI provides a detailed record of all subscription charges, credit purchases, and invoices associated with your account or organization. It is accessible through Account Settings → Billing and is available to account owners and admins in Organization Management.
Key Features
- **Invoice Tracking:** View a complete history of transactions.
- **Subscription Records:** Track past and current subscription plans.
- **Credit Purchases:** See when additional credits were bought.
- **Downloadable Invoices:** Export invoices in PDF or CSV format for accounting.
- **Filter & Search:** Find invoices by date range, type, or project.
- **Team Visibility:** Owners and admins can view shared organizational billing.
How to Access
- Log in to https://app.act3ai.com.
- Click your profile icon → **Account Settings**.
- Select **Billing → Billing History**.
- Browse invoices, subscription renewals, and credit purchases.
- Click any record to expand details or download a copy.
Information Displayed
- Date of transaction.
- Payment method (credit card, PayPal, etc.).
- Amount charged.
- Type of charge (subscription, credits, adjustments).
- Invoice number (downloadable).
- Project or organization linked to the charge.
Example Billing History Table
| Date | Transaction Type | Amount | Credits | Invoice |
|---|---|---|---|---|
| 2025-06-01 | Monthly Subscription – Pro Plan | $49.99 | +1,000 | [Download PDF] |
| 2025-06-15 | Extra Credit Purchase | $20.00 | +500 | [Download PDF] |
| 2025-07-01 | Monthly Subscription – Pro Plan | $49.99 | +1,000 | [Download PDF] |
Best Practices
- Download invoices monthly for accounting and tax purposes.
- Monitor credit purchases to track team usage.
- Assign billing responsibility to an organization admin.
- Review charges if you notice unexpected credit consumption.
Troubleshooting
- **Missing invoice** → Refresh or check filters for the correct date.
- **Incorrect charge** → Contact support via Contact Us.
- **Cannot download invoice** → Try again in a different browser or export as CSV.
- **Charges not matching credits** → Verify in Credit Dashboard.
See Also
Contact Us if you have any problems accessing your billing history or invoices.