FAQ
Frequently Asked Questions (FAQ)
General Questions
What is ACT 3 AI?
ACT 3 AI is an AI-powered video production platform that helps creators transform ideas or scripts into production-ready videos. It combines AI story generation, Digital Actors, and advanced editing tools in a single workspace.
Who can use ACT 3 AI?
Anyone—from filmmakers and marketers to students and social media creators—can use the platform. You don’t need technical skills, but knowledge of scriptwriting and storyboarding can help.
Is there a free trial?
Yes, ACT 3 AI offers limited credits for new accounts. See Billing Model and Credit System for details.
Technical Questions
Which file formats are supported?
See File Formats for a complete list of supported video, audio, image, and 3D asset formats.
Can I import my own script?
Yes, you can use Import Script to bring in FDX, TXT, or Markdown scripts. You can also paste text directly into the script editor.
Can I export my video in 4K?
Yes, ACT 3 AI supports 4K exports in MP4 and ProRes formats. See Build Video for settings.
Which AI models can I use for video generation?
ACT 3 AI integrates with:
Each has different strengths and credit costs.
Collaboration & Accounts
Can multiple people work on the same project?
Yes. Collaboration features let multiple users edit scripts, scenes, and shots in real time.
How do I invite team members?
You can invite users from the Organization settings panel.
Can I lock parts of my project?
Yes, you can lock scenes or shots to prevent changes after approval.
Troubleshooting
My renders are taking too long. What should I do?
Try lowering preview quality in the Editor preview settings or using WAN AI for quick iterations.
My AI-generated actors look wrong.
Adjust their parameters in Digital Actors or Characters to refine their appearance.
I’m getting a “Not Enough Credits” error.
Check your credit balance and consider upgrading via Subscription Plan.
See Also
Contact Us if you have any problems using our product, or if you have questions.